# What happens when the device is offline?

**Q:**\
What happens to the data collected by the Agent app when there’s no Internet connection?

**A:**\
When the device is offline, all data collected by the Agent app is **stored locally in encrypted form**.\
The app does **not delete or lose any information** due to a lack of network connection.

As soon as the device connects to the Internet again (either Wi-Fi or mobile data), all pending records will be **automatically uploaded** to the server in the background.\
This ensures no data loss and no unnecessary retries while the device is disconnected.


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